Refund policy
Return and Refund Policy
EU Right of Withdrawal
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the last item in your order, without giving any reason.
To exercise your right of withdrawal, log in to your account and submit a return or cancellation request at https://shopify.com/84232110328/account
Once you have notified us of your decision to withdraw, you must return the items within 14 days. We will refund the full purchase price, including the cost of standard outbound shipping, within 14 days of receiving your returned items or proof of return — whichever comes first.
Return shipping costs are your responsibility
Exemptions
The right of withdrawal does not apply to [list any exempt products, e.g. digital downloads, perishable goods, customised items].
All Other Customers
We accept returns within 14 days of delivery. Items must be returned in their original condition. Return shipping costs are the customer's responsibility. To start a return, log in to your account at: https://shopify.com/84232110328/account
Refunds will be processed within a reasonable timeframe once we receive your return.